Organisations continue to face the need to change. Successful change is not just about new systems and processes, but about people who are prepared to commit to making change happen. That demands good performance management, which helps people to understand the future and their contribution to it, and leadership which sets out a vison for the future and inspires people to achieve it. Coaching and a coaching culture play a key role in liberating the potential of individuals and teams to deliver in an ever more complex and challenging world.